As many of you are aware I have a long standing business relationship with SixEstate Communications. I do a lot of blogging and social media work on their campaigns and I also contribute a weekly column to their website’s blog.

Imagine my surprise when one of my colleagues over there told me that a campaign we run (Law Offices of Daniel Rosen) had been used as a positive case study in Peter Shankman‘s newest book -Customer Service: New Rules for a Social Media World! (affiliate link)  Sure enough as soon as Amazon had turned around my order I discovered that my blogging work for Daniel Rosen, a gig for 6E, was one of the case studies on how to do it right.

It is always gratifying to be acknowledged by people whose work one admires. In that this was no different. I’ve followed the Skydiver’s work for a few years now and must admit that it helped me form my own stance on things as I made the transition from Hurricane Katrina blogger to being a pro.

Thanks Peter, you’ve helped kick my 2011 off to a lovely start!

George “Loki” Williams is the owner of SocialGumbo, LLC